Refund policy

At Imperial Pawz, we do not offer refunds or returns for change of mind.

That said, your satisfaction is extremely important to us.

If you experience any issues with your order, such as receiving a damaged, defective, or incorrect item, please reach out to us at imperialpawz60@gmail.com with a photo and a brief description of the issue.

Our team will review your case and work quickly to provide a suitable resolution.

We appreciate your support and understanding.